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1. Acceptance of Terms
By using Blalingo, you agree to comply with and be bound by these Terms. If you do not agree with any part of these Terms, you may not access or use our services.
2. Changes to Terms
We reserve the right to update or modify these Terms at any time without prior notice. Your continued use of the service following any changes constitutes acceptance of the new Terms.
3. Use of Services
- Account Registration: You may be required to create an account to use certain features of our services. You agree to provide accurate and complete information during the registration process and keep your account information updated.
- Prohibited Activities: You agree not to engage in any activities that are harmful, illegal, or that disrupt or interfere with our services.
4. User Responsibilities
- Account Security: You are responsible for maintaining the confidentiality of your account and password. You agree to notify us immediately of any unauthorized use of your account.
- Content: You are responsible for any content you upload, post, or otherwise transmit through our services. You must not upload, post, or transmit content that is illegal, harmful, or infringes on the rights of others.
5. Payment and Subscriptions
- Billing: Certain features of our services may require payment. You agree to provide accurate billing information and to pay all fees associated with your use of the services.
- Subscription Terms: Subscription plans are billed on a recurring basis. You can cancel your subscription at any time, but refunds will only be provided as outlined in our refund policy.
- Credits: Purchased credits are non-refundable and valid for up to one year unless otherwise stated. Credits can only be redeemed during an active subscription.
6. Online Classes
- Live Lessons: Blalingo provides live online lessons either in group or private formats based on your subscription.
- Technical Requirements: To participate in online lessons, you are responsible for securing compatible hardware and internet access. Specific third-party video conferencing software may be required.
- Cancellation: You can cancel a class at least 24 hours in advance without penalty. Late cancellations or no-shows will result in forfeited credits.
7. Refund Policy
Refunds are granted only under exceptional circumstances as outlined in our refund policy. Please review this policy before making any payments.
8. Intellectual Property
- Ownership: Blalingo and its licensors own all intellectual property rights in the materials and content provided. You agree not to copy, modify, distribute, or resell any part of our services without permission.
- Recordings: Making unauthorized audio or video recordings of our classes is strictly prohibited.
9. Privacy Policy
Your use of our services is governed by our Privacy Policy, which outlines how we collect, use, and protect your personal information.
10. Termination
We reserve the right to terminate or suspend your access to our services for violations of these Terms or any unlawful activities.
11. Disclaimer of Warranties
Our services are provided "as is" without warranties of any kind. We do not guarantee uninterrupted or error-free services.
12. Limitation of Liability
Blalingo is not liable for indirect or consequential damages arising from your use of our services.
13. Contact Information
For any questions or concerns, please contact us at support@blalingo.com.