FAQs

Your questions answered.

General Questions

  • What is Blalingo?

    Blalingo is an online language learning platform offering live, interactive classes taught by expert teachers. Our courses include group and private lessons designed to make learning engaging, effective, and fun.

  • What languages can I learn at Blalingo?

    We offer courses in:

    • English
    • Spanish
    • French
    • Italian
    • German
    • Portuguese
    • Specialty courses like Business English and Kids & Teens programs
  • How are Blalingo classes conducted?

    All Blalingo classes are live, online sessions conducted via Zoom. Students can connect using their phones or computers and participate in interactive, slide-driven lessons.

  • Can I learn more than one language at a time?

    Yes, you can enroll in multiple courses simultaneously and progress at your own pace.

  • Are materials included in the course price?

    Yes, all course materials are included, saving you money on books and additional resources.

Group Classes

  • How do group classes work?

    Group classes are scheduled at fixed times and include a small number of students to ensure interactive learning. You’ll participate in live discussions, quizzes, and activities.

  • How many students are in a group class?

    Our group classes are small, with typically less than 6 students per class.

  • Can I change my schedule for group classes?

    Yes, if your availability changes, we can help you adjust your schedule to a new time slot that fits your needs.

  • Do I have to take a placement test for group classes?

    No, you can skip the placement test if you’re starting from level one. However, the test ensures you join a group that matches your proficiency level.

Private Lessons

  • How do private lessons work?

    Private lessons are one-on-one sessions tailored to your specific goals and pace. You can choose a fixed schedule or book lessons on the fly using BlaCredits.

  • What are BlaCredits?

    BlaCredits are prepaid credits that allow you to book private lessons as needed. This is perfect for learners who prefer flexibility in their scheduling.

  • Can I have multiple teachers for private lessons?

    Yes, you can choose to work with multiple teachers or stick with one for consistency.

  • What if I need to reschedule a private lesson?

    You can reschedule private lessons, provided you do so within our rescheduling policy timeframe.

Kids & Teens Courses

  • What age groups are Blalingo Kids & Teens courses designed for?

    Our Kids courses are designed for ages 6–12, and Teens courses are for ages 13–17.

  • How are lessons tailored for younger learners?

    Our lessons use age-appropriate content, interactive activities, and games to keep young learners engaged and excited about learning.

  • Can my child join both group and private lessons?

    Yes! Your child can participate in group classes and supplement their learning with private lessons for extra support.

Corporate Training

  • Does Blalingo offer corporate language training?

    Yes, we provide tailored corporate language training with options for group classes, private lessons, and employee enrollment in Blalingo’s general courses.

  • How does reporting work for corporate training?

    We provide detailed reports, including attendance, grades, and progress tracking, to help you monitor your team’s success.

  • Can corporate training be customized for specific industries?

    Yes, we offer industry-specific training for sectors like healthcare, finance, technology, and more.

Scheduling and Flexibility

  • Can I change my class type (e.g., from group to private)?

    Yes, you can switch between class types if your needs or schedule change. If you need help, our support team is here.

  • What if I miss a class?

    For group classes, you can review provided materials to catch up. For private lessons, you can reschedule if you notify us within the rescheduling window.

  • How flexible are Blalingo schedules?

    Group classes follow a fixed schedule, but private lessons offer full flexibility with BlaCredits.

Technical Questions

  • What equipment do I need to join a Blalingo class?

    You’ll need a computer, tablet, or smartphone with a stable internet connection. A headset is recommended for clear audio.

  • Is there a mobile app for Blalingo?

    Currently, Blalingo classes can be accessed via your web browser or Zoom app on your device.

  • What happens if I have technical issues during a class?

    Our support team is available to assist with any technical difficulties you encounter.

Billing and Payments

  • What payment methods do you accept?

    We accept major credit/debit cards. Some contries accept cash via a Stripe provider. For corporate training, we offer invoicing options.

  • Are there any hidden fees?

    No, all costs are transparent, and materials are included in the course price.

  • Can I get a refund if I’m not satisfied?

    Yes, we have a satisfaction guarantee. Please review our refund policy for details.

About the Learning Experience

  • How is Blalingo’s methodology different?

    Our slide-driven, interactive lessons focus on participation, engagement, and real-time feedback to ensure effective learning.

  • What is the average time to complete a course?

    Course completion depends on your level and schedule. Most learners see significant progress within 3–6 months of regular classes.

  • Do teachers rotate in group classes?

    Yes, we rotate teachers to expose students to different teaching styles, accents, and perspectives.

  • Is AI used in Blalingo courses?

    Yes, we use AI to provide personalized feedback and tailored exercises based on your performance.

Start Your Language Journey Today

Join your first class today and experience the Blalingo difference!